With the world under COVID-19 crisis, it seems everyone lifestyle is going a major change and we really cannot go back to the way we once were. Travel, one the most impacted industry in this crisis is looking for ways to adapt to the “new normal” since it will take two to three years before everything returns to normal, if ever everything returns to normal. Same with hotel accommodations, but hotel is adapting on its own in this “new normal” situation.
Take for example Hotel Sogo. The leading hotel chain in the Philippines, Hotel Sogo is now ready to leap into the new normal as part of its So Clean, So Good, So Safe campaign under the Sogo Safe Program that aims to secure the safety of its employees and guests.
Since December 2019, Hotel Sogo has been continuously implementing precautionary measures such as temperature checking upon entering the hotel, placement of alcohol and hand sanitizers in common areas and information dissemination on COVID-19.
They have implemented enhanced cleaning and sanitation are also been applied in all its branches.
Moreover, they are of the first, thru its Corporate Social Responsibility, the Sogo Cares Program to provide free room accommodations that served as temporary shelter to healthcare workers and frontliners. A total of P80-million worth of donation or more than 800 room accommodations were given to healthcare workers, OFWs, and seafarers repatriates for free thru the the coordination with 10 city mayors and 31 hospitals in the country
New Normal Features
With the COVID-19 crisis and in observance of new protocol, Hotel Sogo implements new normal features and practices:
Uniforms of hotel staff are redesigned to incorporate Personal Protective Equipment (PPE)
Temperature screening and disinfection mats upon entering the hotel
Social distancing in front desk and Installation of protective acrylic glass panel in front desk
Social distancing with markers and limit of persons in elevators
Hand Sanitizers in common areas
Contactless hotel features (doors and elevators)
UVC light treatment is also modified in elevator consoles, door handles, keycard cases, cash register and food preparation
Use of UVC disinfection light array cart in cleaning and disinfection of rooms and bathrooms. Studies show that the use of UVC, with wavelengths between 200 and 270 nanometre (nm), can kill microbes, germs, bacteria and viruses. This has been adopted since use of UVC is done in recent years and is also used in disinfecting hospitals as UVC kills pathogens and microorganisms.
Constant disinfection in all amenities is also implemented
No-contact facilities from lobby doors to toilet fixtures thru installing foot door opener and foot-controlled dispenser.
Hotel Sogo has created newly designed giveaways for the guests such as no contact keys and sanitizers. No-contact key serves as a tool in touching common objects like door handles, elevator buttons, and ATMs.
Hotel Sogo Mobile app is also up for contact tracing.
At Corporate Office
Temperature checks upon entering the office.
Hand sanitizers in common areas.
Limit to number of people using the elevator.
Social distancing in workplace and in crowded areas like canteen.
Provision of multivitamins to employees.
WATCH: Hotel Sogo New Normal Playbook
For more information please visit Hotel Sogo’s Social Media Accounts
FACEBOOK PAGE: https://www.facebook.com/HotelSogoOfficialPage/